Awesome Motive, the company behind OptinMonster, WPForms, MonsterInsights, and other popular WordPress plugins, has acquired Sandhills Development. The deal includes all of the company’s WordPress products and services: Easy Digital Downloads, AffiliateWP, WP Simple Pay, Sugar Calendar, WP Simple Pay, and the Payouts Service. The majority of the development team will be joining Awesome Motive to continue supporting the products.
In a personal farewell to the WordPress community, Sandhills Development founder Pippin Williamson confesses he lost his passion for WordPress and the web:
In the last few years I discovered a truth about myself: I had lost my passion for the web and building software products. I used to absolutely adore WordPress and building plugins to extend it and power businesses. That passion helped create amazing platforms that have helped tens of thousands of businesses grow, succeed, and thrive on the web, and I am so immensely proud of that. But when the passion is gone, the drive and motivation to build great things leaks away as well. It has been several years since I last felt truly inspired and motivated to build something with WordPress.
Sandhills Development has created an iconic and beloved suite of products with more than 100,000 users. Its Payouts Service paid out over a million dollars to affiliates in May and is on track to pass $2M this year. The service has more than 6,500 individuals and businesses registered and able to receive deposits and more than 1,350 businesses setup to pay their affiliates.
The financial details of the deal were not disclosed but Williamson has always been transparent about Sandhills’ financials. In last year’s summary he disclosed that the company brought in $4,331,814.12 in revenue from plugin sales, affiliate agreements, services, real estate, and payout processing, with a net profit of $232,201 after heavily investing in new projects and payroll increases.
Many of Awesome Motive’s products use EDD, so the company has a vested interest in the product’s future, alongside others in the WordPress ecosystem who depend on it. Williamson explained in his announcement why he selected Awesome Motive as the new home for his products:
Awesome Motive has been an innovator in WordPress for more than a decade and during that time they have built infrastructures, processes, and a level of polish rarely seen in the WordPress industry. The learnings and strategies that have made Awesome Motive so successful will be applied to the whole suite of Sandhills products, making the products better than ever before and at a pace previously unseen by our customers.
Despite Williamson’s professed confidence in Awesome Motive, multiple sources inside Sandhills Development expressed reservations about the deal. The company was called to an all-hands meeting where employees were given the option to jump ship or continue on with Awesome Motive.
“Well the thing that made this the most frustrating was that there was little room for discussion, or choice,” one source said. “We were given a very short heads-up (2 weeks), and no opportunity to discuss employment terms. Basically it was ‘in two weeks, you’re working for Awesome Motive, or you are out of a job.’”
Awesome Motive currently employees more than 200 people across 36 countries. For years, the company has been known for its aggressive sales tactics and upsells in the WordPress admin. These concerns, along with the change in culture from Sandhills, gave some employees reason to pause when considering the change.
“Given AM’s questionable business practices, such as using screen recorders on many employees’ laptops, trigger happy firing tendencies, and incredibly aggressive non-competes, it felt like we were being coerced to work for a company that was so, so far from the fundamental values that brought us to Sandhills in the first place,” one source within the company said. Despite this criticism, the same source said they believe “every product acquired will become considerably better,” with Awesome Motive’s investment.
“Going into the meeting with Syed, I’d describe the prevailing sentiment as cautiously optimistic,” Sandhills’ former Director of Operations Kyle Maurer said. “Obviously none of us were involved in this decision; that was Pippin only. We didn’t ask for this and didn’t know what to expect. But our many questions have been answered and at this point everyone is wholly on board. Syed’s excitement and enthusiasm are infectious and, along with his team, he’s done a tremendous job welcoming and accommodating us. It feels like new energy has been injected into the organization and I’m personally very optimistic about the future.”
Awesome Motive Founder and CEO Syed Balkhi confirmed that in the past the company has used time tracking software on its employees but “shifted away from doing so as the vast majority of our employees are on full-time salary now.”
“Many people may think of AM as one large company, but I always see us as a collection of over a dozen small companies,” Balkhi said. “Each product team operates independently and will continue to do so.”
Balkhi confirmed that no pricing changes are planned for the products. He said Awesome Motive also plans to share several internal tools the company has built for EDD to help scale the business.
Acquisitions are ramping up in the WordPress space, with major players like Automattic and hosting companies scooping up smaller businesses and plugins to create a suite of products tailored to their users. Some question whether this is a healthy part of a maturing ecosystem or a trend that may stifle the unique range of diverse, smaller products that have always been available to WordPress users.
“I know that our goal is to help small businesses grow and compete with the big guys, and our growth is a result of us living true to our mission,” Balkhi said. “We never set out to become investors.
“As you can see the products that join AM — the founders have been around for a long time and they know of us already. Founders choose to join us because we are an independent bootstrapped business not some big PE /venture-backed corporation.”
Matt Medeiros, director at Castos and creator of the Matt Report business podcast, commented on how the deal reveals the current lifecycle of WordPress companies.
“It’s quite obvious that we’re in the buying season for WordPress product companies,” Medeiros said. “If you’re a company that has built a substantial business, with a solid product, strike while the ‘buying iron’ is hot! WP products reach a certain plateau point where they have to expand wider, creating a platform of their own. When you look up at Jetpack, Elementor, AwesomeMotive, Liquid Web you have to do some serious soul searching if that’s who you want to compete against. It doesn’t take 2x the effort, it takes 50x.”
In the end, it’s the users who unwittingly drive the success of these products through their responses to the engineering, support, and marketing. Awesome Motive is retaining much of the same team behind the Sandhills products but has its own packaging, vision, and leadership that will inevitably bring changes for users down the road.
“I think users can expect to remain supported and still have a great product, but should certainly expect to be part of a bigger platform or suite of services,” Medeiros said. “Ultimately, it probably means price changes, but in reality, WP solutions have been too cheap for a while. Folks like Syed at AwesomeMotive will be able to offer end-to-end solutions for WordPress site owners, particularly small businesses. While hosting companies like Liquid Web will give you a turnkey solutions _per site_ for non-profits, e-commerce, and now online educators. Ultimately, I think we will hear less about ‘WordPress the software’ and more about the complete solution + experience companies are delivering with WordPress at its core.”
I may be the first to show my uneasiness, but as an Easy Digital Downloads and AffiliateWP subscriber (on both highest plans), my immediate action is to cancel the renewals and seek viable alternatives (a research study I am currently doing).
Awesome Motive at least for me stands as a company that even thus endeavour to do any good, shortly after they acquire and release new updates, those gradually include bloat that affects performance, support is non-existent as far as my dreadful experience went with MonsterInsights (which I gladly also cancelled some time back), so I am almost certain we can also expect a dashboard full of notices which I find it quite disturbing and intrusive, this not to mention price skyrocketing according to moon-phases.
However, I do wish Pippin Williamson all the best in his future endeavours.
Can confirm, MonsterInsights after acquisition totally messed up the Google Analytics plugin upto an unusable state. We replaced it everywhere since then.
It looks as though the smaller and even mid-sized businesses related to WordPress products and services are being snatched up by the bigger players. I have yet to really see products and services get better, including support. If anyone has an example of where things did work out better, please post it.
I use EDD (plus the Pro pass set of addon plugins) and AffiliteWP, also with all the package add-ons, this concerns me greatly. In fact, I’m also concerned with the growing list of acquisitions. I’m wondering if some companies are deciding to get out due to the direction of WP…makes one think. Anyway, I guess this is just part of the WP-related business.
As a side note, I am happy for Pippin because after a long-run of developing his products and maintaining them, I’m sure he is glad to be able to move on.
Are there any good Easy Digital Downloads alternatives out there? Something clean and free?
After Restrict Content Pro has been acquired, I stopped using it. Lots of extensions stopped working and the dedicated changelog page has stopped being updated.
I feel EDD is going to go the same route. I have a business built entirely using EDD and also a lot of custom code, custom extensions and a specific setup, and I’m afraid that going forward with this will cause issues.
Has anyone thought about forking EDD?
Restrict Content Pro has continued to get better, the changelog is here: https://restrictcontentpro.com/changelog/
They also used their new scale to roll in a bunch of 3rd party add-on as part of the base price – https://restrictcontentpro.com/blog/34-pro-add-ons-included-all-restrict-content-pro-plans/
Full disclosure, I work closely with Matt Danner and know how much he and team sweats improving Restrict Content Pro every day.
The changelog hasn’t been updated in a while, that’s what I’m saying. The process is not as transparent as before.
Regarding Restrict Content Pro, I have replaced the plugin with WP Fusion, and honestly speaking, I could not be more thrilled. Solid plugin, extendable, and with rock-solid support behind it.
Replacing Easy Digital Downloads can be either done with AppSero (I do not recommend Freemius, at all) or WooCommerce with some additional development work, frankly speaking, I am uncertain at this moment as it is still a case study, however, both alternatives are somewhat viable.
Possible fork of EDD, perhaps, it believe it would require a team of devs to back it up yet I am uncertain how this will fall on the grace of Awesome Motive, as the company has the tendency to be quite aggressive when you mess up with their products.
Congratulations to Pippin and the team; hopefully, with this acquisition comes many improvements. AffiliateWP is a solid product 🙂
Another bad sign for the ecosystem a medium sized firm with okay products selling out to a firm with good marketing and rubbish products
Congratulations to Syed and his team.
Great article. Great discussion. I have one client site using EDD… luckily it’s just 1 site. I feel bad for those who have their businesses built on it though – I’d be crapping my pants. I feel so bad for the employees – that’s a rough position to be put in. I had met Kyle Maurer years back at a WordCamp and he seemed like a genuinely nice guy. I hope everyone from Sandhill finds happiness with A.M. Fingers crossed for all!
I feel like I’m forever running away from Awesome Motive. Ever since they screwed over original Optinmonster lifetime customers I have moved onto other services. But they just can’t stop buying things! This is sad news for the industry.
Their spammy blogs drive me nuts the way they do 10 Best Plugins to Do This or That. And what a surprise, their own plugins are always the “best”. It’s such a shady practice.
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