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4.76
96 reviews
All pricing packages include a 14-day free trial: BASIC – $24 per user/month* BUSINESS – $48 per user/month* ADVANCED – $99 per user/month* *Includes 20% discount for annual subscription.
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OVERALL RATING
4.76
96 reviews
RATINGS BREAKDOWN
5 stars
4 stars
3 stars
2 stars
1 stars
SECONDARY RATINGS
Ease-of-use
4.5
Value for money
4.5
Customer support
5
Functionality
4.5
Showing 1 – 5 of 96 reviews
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Howard
Verified reviewer
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
4.76
96 reviews
July 2020
Incredibly Flexible CRM
Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions — I haven’t found any bugs or real disappointments. A quality team and product.
Pros
I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM’s are “sales” focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of “pure” work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM’s are “sales” focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of “pure” work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 …) with one click file launch. It is nothing-centric — not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking — In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call …… Now I am surfing my CRM like I surf the web. This is exactly how life really works — it’s organic, messy, interconnected. NetHunt gets it!
Cons
If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone’s home screen.
Reasons for switching to NetHunt CRM
No longer supported.
Spencer
Company size: 1 employee
Industry: Consumer Services
Review Source: Capterra
4.76
96 reviews
September 2021
The Gmail-based CRM of your dreams
NetHunt allows me to use my established Google services to track my business deals, income, and more, with a customizable and easy to use pipeline + more.
Pros
Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It’s customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn’t feel like a chore to keep NetHunt CRM updated – it just works.
Cons
Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points – it’s all about what you make of it.
Reasons for switching to NetHunt CRM
Odoo was too clunky and convoluted – after manually setting up a Google API for Calendar integration, it was way too difficult to schedule and annoying to schedule appointments and have them linked to records and deals.
Venetia
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
4.76
96 reviews
August 2018
Liking Nethunt
learning curve but getting there
Pros
collating information, pulling reports and following other colleagues
Cons
can’t build detailed itinerary breakdowns for each client and booking.
Aurelian
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 6 months
Review Source: Capterra
4.76
96 reviews
January 2020
NetHunt CRM for Entertainment Venues
Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what’s going on with the various leads and customers.
Pros
Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.
Cons
For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I’m limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference
Reasons for choosing NetHunt CRM
NetHunt is more affordable and offers a lot of the functionality we needed, key among them integration with our various operations management systems.
Reasons for switching to NetHunt CRM
Hubspot is a great platform, it's educational materials are amazing, but the cost for an SME to handle as it grows is crazy. NetHunt is more affordable and offers some a lot of the functionality we needed from HubSpot.
Bill
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
4.76
96 reviews
January 2020
NetHunt is the best for Gmail CRM
We love the functionalities of NetHunt. It has all the essential features you need. Unlike many CRM platforms which overwhelms you with a lot of fancy features that take time to understand and then you find out you don’t need them. All you need really is to add contacts and track their timeline and put them in the sales pipeline.
Pros
– This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. – Intuitive User Interface with low – The starter version includes API access which is not common in CRM platforms – Pricing is the lowest compared to Streak and others
Cons
– Lacking report features – Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)
Reasons for switching to NetHunt CRM
– Lower cost – User-friendly interface – Start package has API access
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